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This Customer Service - The Ultimate Guide course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector.
£79.99
Course Access
Unlimited Duration
Last Updated
13/11/2024
Students Enrolled
00
Course Duration
2 hours, 32 minutes
Course Instructor
Certification
Our Customer Service - The Ultimate Guide course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector.
You will gain real-life knowledge and expertise from industry experts and practitioners through the Customer Service - The Ultimate Guide course.
The Customer Service - The Ultimate Guide course starts with the basic knowledge customer service and gradually shares expertise and knowledge.
In this course, you will get a complete idea of key concepts, strategies regarding its use, and in-depth knowledge. The Customer Service - The Ultimate Guide course is completely an online course. You can access this course from any part of the world with just a smart device and the internet.
By the end of this course, you will get complete knowledge and marketable skills. The course also comes with a certificate, which will add extra value to your resume and help you stand out in the job market.
In short, the Customer Service - The Ultimate Guide course is the perfect course to fast-track your career. So, why are you waiting? Enrol in this course today!
Course Instructor

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Course Content
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- WHY Customer Service Is CRITICAL To Your Business 00:05:00
- Good Isn’t Good Enough 00:03:00
- The 5 Tenets Of TQM 00:03:00
- We Are ALL in the Helping Field 00:10:00
- Providing Concierge Level Of Service 00:06:00
- How To Boost Customer Satisfaction 00:08:00
- How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00
- More Money $$$ – Through Customer Retention 00:05:00
- How Much Is A Customer Worth $$$ 00:11:00
- Do You Understand Your Customer 00:08:00
- Dealing With Difficult Customers 00:19:00
- LEAP Into Customer Service! 00:18:00
- Exceptional Phone Service 00:17:00
- WHY Customers Buy From YOU! $$$ 00:17:00
- BONUS LECTURE!!! FINAL TIPS!!! 00:07:00